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Housekeeping Manager
Smith Fork Ranch is an upscale guest ranch, capacity 26-28 guests, located in a beautiful area of the Colorado Rockies between Aspen and Telluride. A destination for both families and couples, the ranch specializes in farm-to-table cuisine, excellent service, extensive wine cellar and luxurious guest accommodations in the rustic style. Our main ranch activities are horseback riding, fly fishing, hiking and archery.
Straddling three miles of the Smith Fork River Valley, the ranch compound of restored, historic buildings provides an intimate and genuinely western atmosphere. Guest areas include: a vintage log guest lodge with five bedrooms with private baths, four log guest cabins, a hunting lodge and a cookhouse. Although rustic in feeling, there are luxurious touches - slate tiled bathrooms, handmade soaps and lotions, comfy robes and down comforters. Living quarters are furnished with primitive American antiques and original American art and crafts from western and Native American artisans.
The SFR team main goal: Give guests a wonderful vacation experience. Every SFR staff member is expected to help out in other areas of the ranch when needed.
Job description:
Head of Housekeeping supervises and works with cabin hosts who clean and service ranch accommodations and other ranch buildings on a daily basis. With hands-on style of management and attention to detail, the Head of Housekeeping assures a comfortable, inviting and clean environment for guests - and maintains the special SFR ambience in all guests quarters with appropriate bedding, furniture, rugs and decorative items in place and in good order.
Responsibilities include:
Hire, train, supervise, schedule, and work with full or part-time cabin hosts
On a daily basis, direct the cleaning of guest rooms, cabins, Elk lodge, bathrooms, and other guest areas and evening "turn-downs" in guest rooms
Direct the ranch turnover days. Assure guest accommodations and related areas are immaculate, furniture and decor in place
Plan special small touches such as flowers or well-chosen books for guest quarters
Oversee laundering of linens and guest laundry
Spot check cleaning for quality control
Assure laundry area and linen storage areas are organized, clean at all times
Assure that massage outpost, hot tub, shower room, lower lodge bathrooms and porches/decks are maintained.
Plan opening and closing of guest accommodations at beginning /end of seasons
Inventory linens, supplies, and amenities; prepare orders for needed items
Maintain running list of repairs or improvements for ranch accommodations
As part of the management team:
Contribute to the overall guest experience by participating in some weekly guest events
Help maintain a high level of morale, dedication and pride in good work among all staff members
Requirements:
Prior housekeeping experience in the 4-5 star hospitality industry
Prior work at a guest ranch, lodge or B&B helpful
Four plus years of housekeeping management experience
Must be able to lift 40 pounds
Must be thorough and have attention to detail
Proficient in computer communication and basic programs
Must be willing to work some evenings, weekends and holidays during busy season
Available to work first year: April 15 to November 15, 2011 and December 15, 2011 - February 25, 2012.
Compensation
Competitive salary based on ability and experience. Housing and meals on ranch.
